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Resume

Resume

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Education
Full Sail University

Undergraduate Certificate - Media Communications

2015

Earned an Undergraduate Certificate in the Pilot Program for Media Communications.
GPA: 4.0/4.0

Full Sail University

Bachelors of Science - Web Design & Development

In Progress

Coursework includes: HTML5, CSS, PHP, JavaScript, Mobile Development, Intellectual Property Rights, Network and Server structures.

DO
Employment
Oasis Systems

Systems Engineer II/Lead Associate

Aug. 2019 - Present

Providing Systems Engineering support to a Quick Reaction Program “Emergency Mass Notification System (EMNS)” for the U.S. Air Force at Hanscom AFB.                              

  • Investigation and validation of hardware and software requirements providing support to contractor as required for solutions such as Solar Winds, Azure and F5.
  • Supporting government team resources with documentation, verification, and solutions research.
  • Analysis and approval process for proposed system/network/cloud architecture for program
Abacus Technology

Systems Engineer I /Lead Associate

Jun. 2018 - Aug. 2019

Providing Systems Engineering support to a Quick Reaction Program “Emergency Mass Notification System (EMNS)” for the U.S. Air Force at Hanscom AFB.                              

  • Investigation and validation of hardware and software requirements providing support to contractor as required for solutions such as Solar Winds, Azure and F5.
  • Supporting government team resources with documentation, verification, and solutions research.
  • Analysis and approval process for proposed system/network/cloud architecture for program
Dicom Transportation Group

Systems Administrator /IT Manager

Nov. 2017 - Jun. 2018

Facilitated day-to-day technology operations for all U.S.-based sites. Responsible for training new and existing staff on processes and procedures as well as resolving escalated issues from Tier 1, 2, and 3 staff.                            

  • Administration of Amazon Web Services (AWS) environment..
  • Trained helpdesk associates in U.S. and Canada on processes and procedures. Served as escalation point for issues.
  • Administration and Support of Cloud VoIP phone system.
  • Administration and management of VMWare environment. Lead project for upgrade to new environment.
  • Network administration for all U.S.-based sites.
WorldCare Clinical

Systems Administrator /IT Manager

Aug. 2016 - Sep. 2017

Facilitated day-to-day technology operations including ticket prioritization, tracking, and timely resolution, as well as technical support to external hospitals, imaging sites, doctors, nurses and imaging consultants.                         

  • Virtualized and upgraded server infrastructure using Citrix Xen Server.
  • Implementation of new Windows domain to replace existing domain.
  • PACS administration and maintenance.
  • Implementation of upgraded network infrastructure.
  • Implementation of upgraded on-premisis VoIP phone system (Shoretel).
  • Administration and maintenance of Google Apps and Office 365.
  • CFR Part 11 compliance training and administration.
MorphoTrust USA

Integration Engineer

Sep. 2012 - Aug. 2016

Facilitated the integration of customized DMV software and hardware for over 42 states. Lead engineer for TSA contract to expedite airport security checkpoints throughput and Pre-check enrollment centers.                         

  • Successfully created and deployed systems into multiple environments utilizing various imaging tools including: Clonezilla, Symantec Ghost and WIM (WinPE).
  • Led hardware configuration, system hardening, system imaging, system encryption and vulnerability scanning/remediation for a multi-million dollar government contract.
  • Conducted User Acceptance Testing (UAT) for multiple programs.
  • Authored easy-to-understand installation and configuration guides and user documentation.
  • Deployed Dell Data Protection Enterprise (DDPE) into multiple programs.
At&t Government Solutions

Systems/Database/Network Administrator

Feb. 2009 - Sep. 2012

Facilitated the administration and maintenance of the systems and technology for the U.S. Army LOGSA Middleware program.                         

  • Successfully migrated physical clustered servers to virtualized clustered servers
  • Monitored the global logistic transactions of the U.S. Army and resolved issues with transmission.
  • Earned CompTia Security+ and Server+ certifications.
  • Earned WNSF Information Assurance certifications.
  • Racked and stacked hardware for additional program effort resolving staging operations issues.
Topre America Corporation

IT Systems Specialist

Apr. 2005 - Feb. 2009

Facilitated the administration and maintenance of the systems and technology for daily operations..                         

  • Resolved user tickets regarding computer hardware and software, network, printing, building access.
  • Installed and repaired computer systems, servers, PBX, printing, industrial computer systems.
  • Administered company cell phones and blackberries.
  • Designed and maintained internal company intranet.
  • Implemented Windows Domain (DHCP, DNS, WINS).
  • Administered company e-mail for 300+ users.
HELP
Community Service
Volunteer Mentor

Resilient Coders

2012-2016

Served as a volunteer and mentor with Resilient Coders, a Boston-based non-profit organization that mentors under-served youths in Web Design and Development, job skills and personal projects. I believe that taking time out to teach and pass on knowledge to individuals that normally don’t have access to these services is important.

Volunteer Technology Consultant/IT Manager

Good Samaritan Health Clinic

2005-2012

Served as the Technology Consultant/IT Manager for 8 years. I built and maintained the clinic computers and server infrastructure, administered the network and VoIP phone system, Designed and developed the clinic website. Upgraded the network infrastructure, Backup solution. Administered Medication and Clinic patient files systems.

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Skills
  • WAN, LAN, VPN, TCP/IP, DNS, DHCP, VLANS
  • Windows, OSX, iOS, Android
  • AWS, Azure
  • Aruba, Cisco Switches
  • Barracuda, Cisco Routers
  • Synology, Dell EMC NAS/SAN
  • SQL Server, MySQL, MirandaDB
  • Microsoft 365, Office 365
  • MacBook, iMac, iPad, iPhone
  • VMWare, Citrix Xen, Hypervisor, Virtual Box
  • Clonezilla, Symantec Ghost, WIM (WinPE)
  • Web Design, Development, Hosting
  • HTML, HTML5, PHP, CSS, JavaScript, WordPress, Nodejs
  • Blackberry AtHoc Administration

Portfolio

Portfolio

Testimonials

Testimonials

Chris
January 25, 2009
C

Zac handled each issue with great care, accuracy, and in a timely manner. He is very knowledgable about computers and networks, and he is willing to help others with thier computer issues.…

David
February 12, 2009
D

Zac was someone who I believe was knowledgeable of IT systems more so than many people I have worked with. Most of which were much older than him. He was always the…

Shannon
April 13, 2009
S

Zac is an experienced IT professional. –LinkedIn Recommendation

Contact

Contact

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