Zac Harris
IT Professional — Boston, MA
Profile

Zac Harris
IT Professional - Boston, MA
Welcome to my online profile! I am an IT Professional with more than 15 years experience based in Boston, MA. I am passionate about technology and my personal contribution to the world of technology. Here, you will be able to learn more about my projects as well as get to know me as a person. I enjoy sharing my knowledge with others and am always trying to learn something new as well as keeping existing skills sharp. I regularly participate in online communities and am a Certified Expert on Experts Exchange. Feel free to connect with me on LinkedIn or send me an email.
Resume
Resume
LEARN
Education
Full Sail University
Undergraduate Certificate - Media Communications
2015
Earned an Undergraduate Certificate in the Pilot Program for Media Communications.
GPA: 4.0/4.0
Full Sail University
Bachelors of Science - Web Design & Development
In Progress
Coursework includes: HTML5, CSS, PHP, JavaScript, Mobile Development, Intellectual Property Rights, Network and Server structures.
DO
Employment
Oasis Systems
Systems Engineer II/Lead Associate
Aug. 2019 - Present
Providing Systems Engineering support to a Quick Reaction Program “Emergency Mass Notification System (EMNS)” for the U.S. Air Force at Hanscom AFB.
- Investigation and validation of hardware and software requirements providing support to contractor as required for solutions such as Solar Winds, Azure and F5.
- Supporting government team resources with documentation, verification, and solutions research.
- Analysis and approval process for proposed system/network/cloud architecture for program
Abacus Technology
Systems Engineer I /Lead Associate
Jun. 2018 - Aug. 2019
Providing Systems Engineering support to a Quick Reaction Program “Emergency Mass Notification System (EMNS)” for the U.S. Air Force at Hanscom AFB.
- Investigation and validation of hardware and software requirements providing support to contractor as required for solutions such as Solar Winds, Azure and F5.
- Supporting government team resources with documentation, verification, and solutions research.
- Analysis and approval process for proposed system/network/cloud architecture for program
Dicom Transportation Group
Systems Administrator /IT Manager
Nov. 2017 - Jun. 2018
Facilitated day-to-day technology operations for all U.S.-based sites. Responsible for training new and existing staff on processes and procedures as well as resolving escalated issues from Tier 1, 2, and 3 staff.
- Administration of Amazon Web Services (AWS) environment..
- Trained helpdesk associates in U.S. and Canada on processes and procedures. Served as escalation point for issues.
- Administration and Support of Cloud VoIP phone system.
- Administration and management of VMWare environment. Lead project for upgrade to new environment.
- Network administration for all U.S.-based sites.
WorldCare Clinical
Systems Administrator /IT Manager
Aug. 2016 - Sep. 2017
Facilitated day-to-day technology operations including ticket prioritization, tracking, and timely resolution, as well as technical support to external hospitals, imaging sites, doctors, nurses and imaging consultants.
- Virtualized and upgraded server infrastructure using Citrix Xen Server.
- Implementation of new Windows domain to replace existing domain.
- PACS administration and maintenance.
- Implementation of upgraded network infrastructure.
- Implementation of upgraded on-premisis VoIP phone system (Shoretel).
- Administration and maintenance of Google Apps and Office 365.
- CFR Part 11 compliance training and administration.
MorphoTrust USA
Integration Engineer
Sep. 2012 - Aug. 2016
Facilitated the integration of customized DMV software and hardware for over 42 states. Lead engineer for TSA contract to expedite airport security checkpoints throughput and Pre-check enrollment centers.
- Successfully created and deployed systems into multiple environments utilizing various imaging tools including: Clonezilla, Symantec Ghost and WIM (WinPE).
- Led hardware configuration, system hardening, system imaging, system encryption and vulnerability scanning/remediation for a multi-million dollar government contract.
- Conducted User Acceptance Testing (UAT) for multiple programs.
- Authored easy-to-understand installation and configuration guides and user documentation.
- Deployed Dell Data Protection Enterprise (DDPE) into multiple programs.
At&t Government Solutions
Systems/Database/Network Administrator
Feb. 2009 - Sep. 2012
Facilitated the administration and maintenance of the systems and technology for the U.S. Army LOGSA Middleware program.
- Successfully migrated physical clustered servers to virtualized clustered servers
- Monitored the global logistic transactions of the U.S. Army and resolved issues with transmission.
- Earned CompTia Security+ and Server+ certifications.
- Earned WNSF Information Assurance certifications.
- Racked and stacked hardware for additional program effort resolving staging operations issues.
Topre America Corporation
IT Systems Specialist
Apr. 2005 - Feb. 2009
Facilitated the administration and maintenance of the systems and technology for daily operations..
- Resolved user tickets regarding computer hardware and software, network, printing, building access.
- Installed and repaired computer systems, servers, PBX, printing, industrial computer systems.
- Administered company cell phones and blackberries.
- Designed and maintained internal company intranet.
- Implemented Windows Domain (DHCP, DNS, WINS).
- Administered company e-mail for 300+ users.
HELP
Community Service
Volunteer Mentor
Resilient Coders
2012-2016
Served as a volunteer and mentor with Resilient Coders, a Boston-based non-profit organization that mentors under-served youths in Web Design and Development, job skills and personal projects. I believe that taking time out to teach and pass on knowledge to individuals that normally don’t have access to these services is important.
Volunteer Technology Consultant/IT Manager
Good Samaritan Health Clinic
2005-2012
Served as the Technology Consultant/IT Manager for 8 years. I built and maintained the clinic computers and server infrastructure, administered the network and VoIP phone system, Designed and developed the clinic website. Upgraded the network infrastructure, Backup solution. Administered Medication and Clinic patient files systems.
Skills
- WAN, LAN, VPN, TCP/IP, DNS, DHCP, VLANS
- Windows, OSX, iOS, Android
- AWS, Azure
- Aruba, Cisco Switches
- Barracuda, Cisco Routers
- Synology, Dell EMC NAS/SAN
- SQL Server, MySQL, MirandaDB
- Microsoft 365, Office 365
- MacBook, iMac, iPad, iPhone
- VMWare, Citrix Xen, Hypervisor, Virtual Box
- Clonezilla, Symantec Ghost, WIM (WinPE)
- Web Design, Development, Hosting
- HTML, HTML5, PHP, CSS, JavaScript, WordPress, Nodejs
- Blackberry AtHoc Administration
Portfolio
Portfolio
Testimonials
Testimonials
Chris
Zac handled each issue with great care, accuracy, and in a timely manner. He is very knowledgable about computers and networks, and he is willing to help others with thier computer issues.…
David
Zac was someone who I believe was knowledgeable of IT systems more so than many people I have worked with. Most of which were much older than him. He was always the…
Shannon
Zac is an experienced IT professional. –LinkedIn Recommendation
Contact
Contact
Let’s Keep In Touch
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